Terms & Conditions
NSW GOALBALL Terms & Conditions
We offer free shipping Australia-wide.
NSW Goalball Association ships goods Australia-wide, however at this time we do NOT accept international orders.
Shipping and Delivery Policy
We deliver products Australia wide using Australia Post. Standard-shipping is free.
Orders are dispatched within 2-5 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.
Statement to the effect
"If for any reason we are unable to dispatch your order we will notify you within 2 business days"
Customer Service Policy
NSW Goalball Association, Inc. is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.
We stand by the quality of our products and services and we will make things right if you are not satisfied with your purchase. If you do receive an incorrect, faulty or damaged product, or you simply change your mind, please contact us on 02 8736 1243 or 0431 268 561 or firstname.lastname@example.org to arrange a free return and replacement or refund.
Transaction Currency AUD "All transactions are processed in AUD"
How to return product
Please return the product(s) to us in the original condition within 10 working days of receipt, including a copy of your receipt, and we will replace, exchange or refund your purchase using the original payment method.
Please indicate the reason for return and your preferred remedy using the space provided on your packing slip.
Please return to:
NSW Goalball Association
PO Box W 292
Parramatta, NSW 2150
Whenever you use our web site, or any other web site, the computer on which the web pages are stored(The Webshowroom) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order.